Key Result Responsibilities

1. Manages day-to-day HR activities, ensuring smooth delivery of services in talent acquisition, onboarding, retention, employee relations, payroll, compensation and benefits, and HRIS, ensuring compliance with company policies. Partners with Group HR teams for guidance and support.
2. Prepares and monitors the manpower forecast, budget, and cost estimates. Manages manpower utilization and HR expenditures, ensuring alignment with budget parameters.
3. Leads the recruitment process, including sourcing, screening, and selection of candidates.
4. Oversees onboarding programs to ensure seamless integration of new employees.
5. Develops initiatives to foster a positive work environment and enhance employee engagement.
6. Coaches and supports line managers in performance evaluation, productivity improvement, and the implementation of performance-based rewards and recognition programs.
7. Manages competitive compensation programs, benefits administration, local payroll processes in collaboration with the Group HR team. Ensures timely and accurate statutory filings related to compensation and benefits.
8. Provides support in identifying employee development needs and career growth opportunities. Arranges internal/external training courses to enhance employee development.
9. Oversees employee welfare services, grievance handling, and disciplinary actions, ensuring fair treatment and compliance with policies.
10. Ensures HR policies adhere to local legal requirements, consulting with legal counsel on disputes and advising management on appropriate actions.
11. Maintains strong relationships with government authorities and HR networks to facilitate daily operations and resolve administrative matters.
12. Manages the performance of the HR team by setting clear KPIs. Provides ongoing coaching and development to foster team capabilities.

Qualifications (Academic, training, languages)

• Bachelor degree in Human Resources or Sciences/ Management/Administration or equivalent from a recognized university; alternately a higher diploma or certificate in a related field combined with needed years of experience.
• Must have completed two or more of the job related trainings such as “Competency Based Interviewing
• Techniques”, “Effective/Advanced Interviewing Skills”, “ Interviewing and Selection”,“ Negotiating and Influencing”, “Evaluation and Assessment”, “ Performance Management”, etc.
• Professional HR qualifications and certificates such as PMS, HP, HRP, SHRP, etc. are preferred.
• Ability to use technology systems/tools mainly those of recruitment Sourcing Engines and agencies, ERP, etc.
• Proficient in Microsoft Office (Advanced Excel), Internet, LinkedIn, and Web Search.
• Cost Control, Project Management, and Compliance, and “Train the Trainer” trainings are an added value.
• Excellent written and verbal communication, business writing, presentations, and reporting skills etc.
• Fluent in English Language, (Arabic language is a preferred)

Work Experience

• 8 years of progressive HR experience of which at least 2 years in supervisory or team leader role, preferably in shared service environment.
• Proven track record in managing full-cycle HR operations, including recruitment, compensation, employee relations, and payroll.
• Excellent interpersonal, and team-building skills.
• Strong communication and negotiation abilities, with a focus on building effective relationships across departments and levels.
• Strong analytical and problem-solving skills.